We are sorry to hear that you are experiencing issues with our website, please see below for some suggestions that should help:
Try opening a new browser session, if that doesn't work, open an incognito window (Google) or a new InPrivate window (Edge).
Clear your cache and cookies
Disable all plugins
Check your HTTPS settings
Clear your temporary files
Try on an alternative device, such as a mobile phone, desktop PC, laptop, or tablet.
Note: If you're experiencing issues specifically with making a payment, such as during checkout, you may need to contact the payment provider directly to troubleshoot payment errors and check your account.
If you have tried all of the above and are still having issues, please contact our customer service team so we can get this sorted for you. When contacting us, it may be helpful to send screenshots showing the issue you need help with so we can better assist you.
Hvis du gerne vil uddybe yderligere om, hvordan vi kan forbedre dette indhold, kan du dele specifik feedback med artikelforfatteren nedenfor.
Bemærk venligst: Denne feedback forbinder dig IKKE med kundeserviceteamet. Hvis du har brug for at komme i kontakt, skal du trykke på Annuller nedenfor og derefter trykke på Kontakt os og følge trinene.
