Hvordan kan vi hjælpe dig?

If for some reason you no longer have your receipt or credit note, the store team may be able to reissue it for you.

To check this you need to:. 

1. Return to the store where you originally purchased the item within 6 months of the purchase date.
2. Show the cashier your bank statement with the transaction on (amount, date and time).

If it's been more than 6 months or you don't have proof of payment information, we unfortunately can't help you further.