We are sorry to hear that there is a problem with your item.
In most cases, we will customize the product to the specification you requested when you ordered. For online orders, we will also send an email with an order receipt confirming the items ordered and the personalization details you have provided. We recommend that you check this first in cases where the personalization is not accurate on your product.
Due to the nature of personalization, it is possible that in rare cases errors may occur during the production process. If this is what has happened to your order, please contact our customer service team within 30 days of the package being delivered. We would also recommend that you send a picture of the error so that we can better understand the issue.
Please note: As there are no fixed team numbers for any players, they are subject to change at any time. Therefore, we cannot accept responsibility for changes to players' team numbers on pre-printed jerseys or custom personalized jerseys.