If you have identified a fault with an item you have ordered:
For orders placed online - please contact our customer service team with full details of the item and fault and we will investigate for you.
When contacting us, please also send clear pictures showing the fault so that we can better assist you.
Please note that all products will be inspected upon return and in cases where the item has been damaged or caused by wear and tear, the products will be returned to you.
For orders purchased in stores - please visit the store with the product and proof of purchase so that they can try to assist you.