If for some reason you no longer have your receipt or credit note, the store team may be able to reissue it for you.
To check this you need to:.
- Return to the store where you originally purchased the item within 6 months of the purchase date.
- Show the cashier your bank statement with the transaction on (amount, date and time).
If it's been more than 6 months or you don't have proof of payment information, we unfortunately can't help you further.